News

The event is in celebration of the code being formally launched following approval by the Chartered Trading Standards Institute (CTSI) Consumer Codes Approval Scheme. CCNH is the only CTSI Approved Code in the new build sector which is backed by an industry collective of warranty bodies.

Speakers will include Maria Miller MP, Paul Nash Past President of The Chartered Institute of Building (CIOB) and one of the Code founders, Clare Thomas of Q Assure Build Ltd. In addition, industry bodies such as the Home Owners Alliance and Which magazine will be in attendance along with Baroness Christine Crawley.

The Consumer Code for New Homes has been established to be of maximum benefit to consumers and to ensure best practise in the marketing, selling and purchasing of new homes. Its aim is to provide a genuine commitment to improving standards of construction and raising customer service standards in the new build homes market, recognising that part of that commitment is providing consumers with a voice (and a clear complaints process) when things simply don’t go according to plan when they buy a new home from a developer.

Paula Higgins, CEO from The Home Owners Alliance said “As we have more houses than ever before being built and the government encouraging people to buy more homes, we are seeing more and more issues with quality. It’s therefore great to see a consumer body like CCNH launch to help protect the consumer”

Sarah Langley, Managing Director of CCNH said “We are thrilled to receive approval from the Chartered Trading Standards Institute. This external accreditation recognises the additional consumer protection measures within the Consumer Code for New Homes framework and our genuine desire to raise standards in the new build sector. We look forward to celebrating its formal launch this week”.

The formal event will take place at One Great George Street, Westminster on Wednesday 29th November at 3:30pm.

End

Notes to Editor

Consumer Code for New Homes is approved by the Chartered Trading Standards Institute (CTSI) under their Approved Codes Scheme

The Consumer Code for New Homes is a separate consumer body, supported by a number of warranty bodies (our Code Users): Q Assure Build Ltd, Protek Warranty, Global Home Warranties, FMB Insurance (part of the Federation of Master Builders) and BLP Insurance (Building LifePlans Ltd)

Sarah Langley is Managing Director of Consumer Code for New Homes and is completely independent of all member warranty bodies

Contact

For any media queries, please contact:

Emma Loftus
Head of Brand and Marketing
T: 07876 503 702
E: emma.loftus@ccnh.co.uk